This Personal Data Protection Policy ("Policy") explains how Mafert s.r.o., with registered office at Úzka 71/5, 044 11 Ždaňa (hereinafter referred to as "Provider", "we", "us", "our"), processes the personal data of users who use our software provided as a SaaS solution intended for engineering companies ("Service").
1. Scope and purpose
This Policy applies to all users of our Service, including administrators, client employees and other authorized persons who have access to the system. The aim is to provide transparent information about what data we collect, why we process it and what rights you have.
2. What data we collect
In particular, we can process the following categories of data:
- Identification data (name, surname, position, company name)
- Contact information (e-mail, phone number)
- Service usage data (logs, IP addresses, login time, user settings)
- Data related to subscription and invoicing (invoicing data, payment history)
- Technical data (browser type, OS version, device, cookies and other tracking technologies)
3. Ways of using data
We use your data for the following purposes:
- provision and operation of the Service,
- management of user accounts and access rights,
- invoicing and payment processing,
- improvement of software functionality and security,
- customer support,
- fulfillment of legal obligations (e.g. accounting, tax regulations).
4. Legal basis of processing
We process personal data on the basis of:
- fulfillment of the contract (Article 6, paragraph 1, letter b) GDPR),
- fulfillment of legal obligations (Article 6, paragraph 1, letter c) GDPR),
- legitimate interest (Article 6, paragraph 1, letter f) GDPR - e.g. security and abuse prevention),
- consent (if required, e.g. in marketing communications).
5. Cookies and tracking technologies
Our Service may use cookies or similar technologies to:
- storage of user preferences,
- analysis of system usage,
- increased security.
The user has the option to set the processing of cookies in his browser.
6. Data Sharing
We may share your data with:Vaše údaje môžeme zdieľať s:
- hosting and cloud service providers,
- external suppliers of accounting and payment solutions,
- technical support subcontractors,
- public administration bodies, if required by law.
We contractually ensure that all recipients comply with an adequate level of data protection.
7. Transfer to third countries
Personal data may be transferred outside the EU/EEA only if an adequate level of protection is ensured (e.g. through standard EU contractual clauses).
8. Data Retention
We store personal data only for the time necessary to fulfill the purpose of their processing, or for the period required by applicable legal regulations. After this time, the data will be securely deleted or anonymized.
9. Data security
We use adequate technical and organizational measures to protect personal data against loss, misuse or unauthorized access. These include encryption of data transmission, access control and regular security audits.
10. Rights of affected persons
Users have the right to:
- access to your data,
- correction of inaccurate data,
- erasure ("right to be forgotten"),
- restriction of processing,
- data portability,
- objection to processing.
Requests can be made at info@mafert.sk.
11. Contact
If you have any questions about data protection, please contact us:
MAFERT, s.r.o. E-mail: info@mafert.sk Tel.: +421 907 492 902
12. Policy changes
We reserve the right to modify this Policy at any time. We will inform users about significant changes in an appropriate way (e.g. by e-mail or notification in the application).